What is Make It Maldron and how do I sign up?
Signing up and being part of Make it Maldron means you can save €10/£10 per room per night every time you book directly on our website (excludes selected sale and promotional special offers). To sign up, visit our ‘Make It Maldron’ page and join in 3 simple steps to ensure your discount is applied to all future online bookings.
Can I claim back on the Stay and Spend Tax Credit Scheme?
Yes, we are delighted to confirm that all Maldron Hotels are registered for the Stay and Spend Tax Credit Scheme. That means if you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see revenue.ie for more information and details.
What is the best way to make a reservation?
You can book online on our website where you can easily see our best rates and what exclusive offers and packages are available. Alternatively, you can call us on +353 (0)1 871 6800 or email email@example.com.
What should I do if I haven’t received a booking confirmation?
If you have not yet received a booking confirmation by email, please check your junk/spam folder of your emails. alternatively, you can also contact our reservations team via phone on +353 (0)1 871 6800 or email firstname.lastname@example.org.
What payment methods does the hotel accept?
At Maldron Hotel Parnell Square, we accept Mastercard, Visa, American Express and cash.
What is the hotel’s credit/debit card policy?
A valid credit/debit card is required to secure all bookings made online or over the phone, unless in cases where this is otherwise stated. Please note nothing is charged to the card at booking stage when booking directly with the hotel (with the exception of advance purchase offers or bookings that require a deposit. This will be clearly noted on the booking offer).
For all rooms that are being paid for in cash must be accompanied with photographic ID. No rooms will be let unless payment is guaranteed.
What age are children for the purpose of hotel packages?
Under 12’s are considered to be children.
How do I make a group or multiple room booking?
To make a group or multiple-room booking, please contact our reservations team via phone on +353 (0)1 871 6800 or email email@example.com.
Are there any age restrictions when booking a hotel room?
Guests must be over 18 years of age or must be accompanied by an adult.
Can I show up at the hotel without a booking?
Yes, you can. However, pre-booking is recommended to avoid disappointment at arrival as we may not have rooms available depending on the time of the year.
Can I extend my stay?
Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost.
How can I amend or cancel my booking?
If you booked your stay on our website, you can amend or cancel your reservation by clicking the ‘Manage Booking’ at the top of our website. Alternatively, please contact our reservations team on +353 (0)1 871 6800 or firstname.lastname@example.org.
What is the cancellation policy?
Maldron Hotel Parnell Square offers a free cancellation 24 hours prior to the day of arrival unless advance purchase was selected. Please note that some special offers and key dates outlined in the terms and conditions may specify a special cancellation policy applicable to that offer and date.
What does our “no show” policy entail?
If you do not show up on the day of your booking, you will be charged the full amount for your first night’s stay. If you have booked our “advanced purchase” or “prepay and save” rates, you will incur a 100% penalty charge for the entire duration of your stay.
How can I cancel my reservation if I booked via a third-party website?
If you booked via a third-party website, you’ll need to cancel your booking directly with them as we can’t do that on your behalf. Please note that they have their own cancellation policies.